{"id":11902,"date":"2023-08-18T02:55:04","date_gmt":"2023-08-18T02:55:04","guid":{"rendered":"https:\/\/gainseshop.com\/sek-tinta\/?page_id=11902"},"modified":"2023-08-22T09:55:44","modified_gmt":"2023-08-22T09:55:44","slug":"gains-eshop-policies","status":"publish","type":"page","link":"https:\/\/gainseshop.com\/sek-tinta\/gains-eshop-policies\/","title":{"rendered":"GAINS Eshop Policies"},"content":{"rendered":"\n<h3 class=\"wp-block-heading\"><strong>Contact page<\/strong><\/h3>\n\n\n\n<p>i) To attach Google map<br>ii) Address:<\/p>\n\n\n\n<p><strong>GAINS Education Group Sdn Bhd<\/strong><br>(GAINS Warehouse) No. 8, Jalan Astana 1B\/KU2,<br>Bandar Bukit Raja, 41050 Klang, Selangor<br>Contact no : 603-3358 5483 (General Line)<br>E-shop Hotline no :<br>\u25aa 6012-353 9100 (Genius Aulad)<br>\u25aa 6017-606 5922 (IDRISSI)<br>\u25aa 6016-975 5010 (Sekolah Tinta)<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Return &amp; Refund Policies<\/strong><\/h3>\n\n\n\n<p>Thank you for shopping at GAINS E-shop.<\/p>\n\n\n\n<p><strong>Returns<\/strong><br>\u25aa We accept returns within 7 days from the date you received your item(s)<br>\u25aa To be eligible for a return, your item must be unused, unworn, unaltered, unwashed and in the original condition\/packaging with its labels for returns<br>\u25aa For unfit sizes, just make sure the item is unworn, unaltered, unwashed and in the original condition\/packaging with its labels for returns<br>\u25aa We will not be able to accept returns for items that are damaged, marked or altered<br>\u25aa We required receipt or cash sales slip as a proof of purchase.<\/p>\n\n\n\n<p><strong>Refund<\/strong><br>\u25aa Once we receive your item, we will inspect it and notify you that we have received your returned item.<br>\u25aa The refunded amount is credited back by using the original payment method.<br>\u25aa The refund process depending on the bank\u2019s processing time, between from 5-14 business days.<\/p>\n\n\n\n<p><strong>How do I return to you?<\/strong><\/p>\n\n\n\n<p>1. Complete Return Form<\/p>\n\n\n\n<p>2. If return via courier service, kindly ship the item to the following address:<br>GAINS Education Group Sdn Bhd<br>(GAINS Warehouse) No. 8, Jalan Astana 1B\/KU2,<br>Bandar Bukit Raja, 41050 Klang, Selangor<br>Contact no : 603-3358 5483 (General Line)<\/p>\n\n\n\n<p>3. Or, drop off at respective school<br>\u25aa Genius Aulad Centre (respective centre)<br>\u25aa IDRISSI School Setia Alam (Gate F)<br>\u25aa IDRISSI Educity (Admin office)<br>\u25aa Sekolah Tinta (Admin office)<\/p>\n\n\n\n<p>4. Do note that the shipping charges and return charges are not refundable. The cost will be borne by the customer and we are not liable until item reaches our office.<\/p>\n\n\n\n<p>5. We will process your request within 5 working days upon receiving the item and notification will be sent to you via WhatsApp. For further information, please WhatsApp us and our representative will be happy to assist you with the return process.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Delivery Policy<\/strong><\/h3>\n\n\n\n<p>Thank you for shopping at GAINS E-shop.<\/p>\n\n\n\n<p>Kindly be informed, orders are packed and shipped from Monday to Friday only. There are 3 delivery options available.<\/p>\n\n\n\n<p><strong>1.  Self-collect at GAINS Warehouse<\/strong><\/p>\n\n\n\n<p>a) Kindly allow 1 &#8211; 2 working days upon acceptance of your order.<br>b) Location :<br>    <br>GAINS Education Group Sdn Bhd<br>No 8, Jalan Astana 1B\/KU2, Bandar Bukit Raja<br>41050 Klang, Selangor<br>Contact no : 603-3358 5483 (General Line)<\/p>\n\n\n\n<p><strong>2. Self- collect at respective school\/centres<\/strong><\/p>\n\n\n\n<p>a) Kindly allow 3 &#8211; 5 working days upon acceptance of your order.<br>b) Location :<br>       \u25aa Genius Aulad Centre<br>       \u25aa IDRISSI Setia Alam (Gate F)<br>       \u25aa IDRISSI Educity (Admin office)<br>       \u25aa Sekolah Tinta (Admin office)<\/p>\n\n\n\n<p><strong>3. By courier services<\/strong><br>\u25aa Customers shall bear the shipping fees based on items weight and delivery locations.<br>\u25aa Kindly allow 3 \u2013 5 working days upon acceptance of your order.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Terms &amp; condition<\/strong><\/h3>\n\n\n\n<p>Welcome to GAINS E-shop!<br>Terms and conditions stated below applies to all customers.<\/p>\n\n\n\n<p><strong>General<\/strong><br>The content of this terms and conditions is subject to future changes or deleted at any time. Please note that we have rights to edit the contents of the terms and conditions without any notice.<\/p>\n\n\n\n<p><strong>Site contents and Copyrights<\/strong><br>All materials, logo, design, colour, content is protected nor copyright under GAINS Education Group Sdn Bhd.<\/p>\n\n\n\n<p>All copy, distribute, publish, modify, create, display or\/in anyway such contents nor distribute any part of this contents over any network physically or online.<\/p>\n\n\n\n<p><strong>Product Information<\/strong><br>Product actual colour and size may vary slightly due to differences of screen displays and photoshoot lightings.<\/p>\n\n\n\n<p><strong>Inaccuracy Information<\/strong><br>From time to time, there may be information on GAINS E-shop that contains typographical error, inaccuracies, omissions, that may relate to product description. Pricing, availability and article contents. We reserve the rights to correct any errors, inaccuracies, change or edit information without prior notice to the customers.<\/p>\n\n\n\n<p>If you are not satisfied with your purchased products, kindly return them to us with your ORDER REF NO attached. Kindly check out our Return &amp; Refund Policy.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Contact page i) To attach Google mapii) Address: GAINS Education Group Sdn Bhd(GAINS Warehouse) No. 8, Jalan Astana 1B\/KU2,Bandar Bukit Raja, 41050 Klang, SelangorContact no : 603-3358 5483 (General Line)E-shop Hotline no :\u25aa 6012-353 9100 (Genius Aulad)\u25aa 6017-606 5922 (IDRISSI)\u25aa 6016-975 5010 (Sekolah Tinta) Return &amp; Refund Policies Thank you for shopping at GAINS E-shop. [&hellip;]<\/p>\n","protected":false},"author":695,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-11902","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/gainseshop.com\/sek-tinta\/wp-json\/wp\/v2\/pages\/11902","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gainseshop.com\/sek-tinta\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/gainseshop.com\/sek-tinta\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/gainseshop.com\/sek-tinta\/wp-json\/wp\/v2\/users\/695"}],"replies":[{"embeddable":true,"href":"https:\/\/gainseshop.com\/sek-tinta\/wp-json\/wp\/v2\/comments?post=11902"}],"version-history":[{"count":3,"href":"https:\/\/gainseshop.com\/sek-tinta\/wp-json\/wp\/v2\/pages\/11902\/revisions"}],"predecessor-version":[{"id":11911,"href":"https:\/\/gainseshop.com\/sek-tinta\/wp-json\/wp\/v2\/pages\/11902\/revisions\/11911"}],"wp:attachment":[{"href":"https:\/\/gainseshop.com\/sek-tinta\/wp-json\/wp\/v2\/media?parent=11902"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}